Privacy Policy

Privacy Policy

This policy explains how Cleanseherbal collects, uses and protects personal data, and the rights you have under the General Data Protection Regulation and applicable law.

Last updated: 9 June 2026

2. What data we collect

We only collect data that you choose to provide or that is needed to operate the website:

  • Contact form data: the name, email address and message you submit.
  • Consent records: your cookie preferences stored locally in your browser.
  • Technical data: standard server information such as IP address and browser type, processed by our hosting provider for security and reliability.

3. Purposes and legal bases

We process personal data for the following purposes and legal bases:

Purpose Data used Legal basis
Responding to your inquiry Name, email, message Consent (Art. 6(1)(a) GDPR)
Operating and securing the site Technical data Legitimate interests (Art. 6(1)(f) GDPR)
Remembering cookie choices Consent record Consent (Art. 6(1)(a) GDPR)

4. Retention periods

We keep personal data only as long as necessary for the purpose it was collected:

  • Contact inquiries are retained for up to 24 months, then deleted.
  • Server log data is retained for up to 12 months for security purposes.
  • Cookie consent choices remain in your browser until you clear them or they expire after 12 months.

5. Sharing and transfers

We do not sell your personal data. Data may be processed by trusted service providers, such as our hosting and email providers, who act on our instructions under written agreements. Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission standard contractual clauses.

6. Your rights

Subject to applicable law, you have the right to:

  • Access the personal data we hold about you;
  • Request correction of inaccurate data;
  • Request erasure of your data;
  • Restrict or object to certain processing;
  • Request data portability;
  • Withdraw consent at any time, without affecting prior processing;
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details in section 1.

7. Security measures

We apply appropriate technical and organizational measures to protect personal data, including encrypted HTTPS connections, restricted access to information, and regular review of our processes. No method of transmission is completely secure, but we work to safeguard your data at all times.

8. Cookies

Details about the cookies and similar technologies we use are described in our Cookie Policy. You can change your preferences at any time using the Cookie Settings option on the site.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with an updated revision date.